icebar faqs
General
What is your policy regarding children?
Children, 8 years and up, accompanied by their parents, are permitted to enter the ICEBAR before 9:30pm. Children are not allowed to enter the Fire Lounge.
Is the whole building cold inside?
No! Only about 25% is kept below freezing. The rest of the space - the Fire Lounge, bathrooms, etc are kept at a normal comfortable temperature.
Is there a dress code?
Smart casual is suggested, however there is no formal dress code. Special events will often have a strict dress code.
What are your hours?
There are 6 ICEBAR entry times per evening: 7:15, 8:00, 8:45, 9:30, 10:15, 11:00. The doors to the Fire Lounge open daily at 7:00pm. Closing time varies from midnight to 2:00am depending on the day of the week and any special events that may be occurring.
Is parking available?
Yes. There is a large and free parking lot behind the ICEBAR building. In addition, the Pointe Orlando parking garage is very nearby.
Is there a cover charge?
The Fire Lounge does not typically have a cover charge, special events excepted. The ICEBAR entry fee is $19.95. Advanced purchase discounts are frequently available.
I paid for a reservation, but now I can't make it. Can I apply for a refund?
Yes! Refund request must be made at least 5 days in advance. No refunds are given for requests made less than 5 days in advance.
Can I get a non-alcoholic drink in the ICEBAR?
Yes. Try our famous Penguin Pizz without the vodka! Many other choices available.
Further Questions?
Call us at (407) 426-7555, or Email us at info@icebarorlando.com
Events
How far are you from the Convention Center?
ICEBAR Orlando is located a few blocks north of the Orange County Convention Center. We are walking distance even in high heels!!
Do you offer any AV equipment?
We do have a microphone, DVD player, and three 47” plasma TV's that are on site and yours to use free of charge. Should you need any specialized or extra A/V equipment we can arrange for this as well.
Do you offer business rates/discounts?
Yes. Our rates are reduced for special event buyouts. Our Sales team will be happy to prepare a quote for your event.
What kind of deposit is required to hold the space?
To secure your space a deposit of at least 25% would be required. For events taking place in less than 60 days from the date of signing the contract a deposit of 50% would be required.
Do you offer food service for business meetings?
Yes, we have many menu selections and packages available for you.
Can I bring in my own furnishings?
Certainly. We want your event to be everything you need it to be. Our staff has several decades of event experience and can help you decide on what would work best to make your event the best ever.
Do you Provide Security/ Doormen?
Yes, Security/Doorman service is included in every event quote. Our superb security staff are personable and polite while providing you with the security and safety you deserve.
Can we adhere things to the walls for decor?
NO! no tape, glue, “sticky stuff”, pins, or anything else is allowed on our walls. We would be happy to hang banners for you, arrange for custom gobos, logo etched ice luges, or anything else to make your event special but no adhering anything to the walls.
Do you have Internet access?
Yes, We do have an open access Wi-FI available at all times.
Can you provide a DJ?
Certainly we have several incredible DJ's we work with and would be happy to help you select the right one for your group.
How can I come and see if the venue would be right for my group?
Simply contact our Sales & Event team at 407-426-7555 to schedule a site inspection with a member of our team.